Operator Console does not display the correct version number of the AppManager Unix Agent after upgr (NETIQKB54829)

  • Document ID:7754829
  • Creation Date:02-Feb-2007
  • Modified Date:17-Oct-2007
    • Micro Focus Products:
      AppManager

Resolution

fact
SuSE Linux

fact
Sun Solaris

fact
AppManager Operator Console Component

fact
Red Hat Linux

fact
IBM AIX

fact
HP-UX

fact
AppManager UNIX Agent 6.5

fact
AppManager 6.0.2

symptom
Operator Console does not display the correct version number of the AppManager Unix Agent after upgrading to version 6.5

symptom
Newly Discovered machines display the correct version number in the Operator Console, however machines on which the AppManager Unix Agent was upgraded from a previous version is not displayed correctly.

symptom
Upgrading the AppManager Unix Agent on Solaris reflects the correct version number but upgrading the Agent on Linux does not update the version number displayed in the Operator Console

cause
This problem occurs when upgrading the AppManager for UNIX agent to version 6.5 as the UpdateMCVersLang.SQL stored procedure does not update the AppManager agent version

fix

NetIQ has resolved this issue with the release of Hotfix 54829.  With this hotfix, the UpdateMCVersLang.SQL stored procedure now compares the AppManager agent version of the current installation with that of the upgrade. If the versions do not match, the UpdateMCVersLang.SQL stored procedure updates the AppManager agent to be the version of the upgrade, which is higher than the existing one.

When upgrading, the UpdateMCVersLang.SQL stored procedure does not compare the AppManager agent version of the current installation with that of the upgrade.

Update only your AppManager repository computer. You do not need to update managed computers or consoles.

The download package contains the following files:

  • AM602_UNIX_65_Hotfix54829_setup.exe
  • AM602_UNIX_65_ReadMe54829.htm

To install this hotfix:

  1. Download the AM602_UNIX_65_Hotfix54829.exe package containing the hotfix to your repository computer. https://download.netiq.com/KnowledgeDepot/AMU/Hotfixes/Recommended/AM602_UNIX_65_HotFix54829.exe
  2. Double-click the package to extract the contents to a specified folder.
  3. Run AM602_UNIX_65_Hotfix54829_setup.exe on all AppManager version 6.0.2 repository computers.


Additional Information

Formerly known as NETIQKB54829