Report distribution to a file or email does not work. (NETIQKB54588)

  • Document ID:7754588
  • Creation Date:02-Feb-2007
  • Modified Date:24-Jan-2008
    • Micro Focus Products:
      Secure Configuration Manager

Resolution

fact
NetIQ Vulnerability Manager 5.5

symptom
Report distribution to a file or email does not work.

symptom
I try to distribute a report to a file but no file is created.

symptom
I try to distribute a report to email but no email is created.

fix

Reset the report distribution timeout value by following the instructions below:

  1. Open the NetIQ Core Services Configuration Utility.
  2. Click the Database tab.
  3. Increase the Report Distribution Timeout.  It is measured in seconds.  Depending on the size of the report, this number may have to be quite large.
  4. Click Apply, then close the Configuration Utility.
  5. Log back into the console and attempt to distribute the report again.


Additional Information

Formerly known as NETIQKB54588