An AppManager for UNIX agent could not resolve the Mangement Server computer name. (NETIQKB54421)

  • 7754421
  • 02-Feb-2007
  • 15-Oct-2007

Environment

AppManager 5.x
AppManager 6.0.x
AppManager for Unix 6.5

HP-UX
IBM AIX
FreeBSD
Red Hat Linux
Sun Solaris
SuSE Linux

Situation


DNS was updated, but the AppManager agent still cannot communicate with the assigned Management Server (MS).

Resolution

The agent must be restarted, but not cold-started, to acknowledge the change in name server lookups.  Restart the Unix agent by issuing the commands:

  • nqmdaemon stop
  • nqmdaemon start

Cause

The Unix agent does not handle all IP address changes of the management server during runtime.

Additional Information

Formerly known as NETIQKB54421

The UNIX agent must be restarted if /etc/hosts or DNS has been modified.