Unable to add forest to the GPExplorer node. 'The forest or domain is not trusted'. (NETIQKB54403)

  • 7754403
  • 02-Feb-2007
  • 29-Aug-2007

Resolution

fact
NetIQ Group Policy Administrator 5.0

symptom
Unable to add forest to the GPExplorer node. 'The forest or domain is not trusted'.

symptom
GPA is unable to resolve the transitive trust relationships of the domains with which the GPA Console's domain has a trust relationship.

symptom
GPA incorrectly indicates there is no trust between domains when you are adding a domain to GP Explorer that has a forest-level trust with a parent domain of the domain where the GPA Console is installed but no direct trust relationship with the domain where the GPA Console is installed.

cause

GPA is not recognizing the transitive trusts between child domains under a single parent domain.



cause

This is a known issue with NetIQ Group Policy Administrator 5.0.



fix

This issue is addressed in NetIQ Group Policy Administrator version 5.0 Hotfix 54403

Hotfix 54403 addresses an issue where GPA incorrectly indicates there is no trust between domains when you are adding a domain to GP Explorer that has a forest-level trust with a parent domain of the domain where the GPA Console is installed but no direct trust relationship with the domain where the GPA Console is installed. GPA is unable to resolve the transitive trust relationships of the domains with which the GPA Console's domain has a trust relationship. This hotfix addresses this issue and enables GPA to resolve the transitive trust relationships of the domains with which the GPA Console's domain has a trust relationship.

To install this hotfix, perform the following steps on each GPA Console computer:

  1. Close all GPA user interfaces.
  2. Run the GPA50000_Hotfix54403.exe file.

This hotfix modifies the following file:

  • faGPExpl.dll

By default, GPA installs this file in the Program Files\NetIQ\Group Policy Administrator\Bin folder.

For more information, please contact NetIQ Technical Support at https://www.netiq.com/support .



Additional Information

Formerly known as NETIQKB54403

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