Resolution
fact
NetIQ Vulnerability Manager 5.5
fact
NetIQ Vulnerability Manager Agent for Windows 5.5
symptom
Vulnerability Manager tells me agent metadata is missing when I run a security check.
symptom
Error: 'The 811 agent type metadata is missing.'
cause
The
fix
NetIQ Vulnerability Manager 5.5
fact
NetIQ Vulnerability Manager Agent for Windows 5.5
symptom
Vulnerability Manager tells me agent metadata is missing when I run a security check.
symptom
Error: 'The 811 agent type metadata is missing.'
cause
The
windows.db
file is corrupted or contains bad data.fix
Replace the windows.db
file by following the instructions below.
To copy a working version of the windows.db
file:
- Log on to a machine where the same version of the Windows Agent is installed and is currently working.
- Navigate to Program Files > NetIQ > Vulnerability Manager Agent > Data > Windows.
- Copy the
windows.db
file to a share you can access from the machine with the malfunctioning agent. - Log on to the machine with the malfunctioning agent.
- Navigate to Program Files > NetIQ > Vulnerability Manager Agent > Data > Windows.
- Replace the
windows.db
file with the file saved on the share.
Additional Information
Formerly known as NETIQKB54156