Where are the AppManager registry keys on a 64bit system? (NETIQKB54067)

  • 7754067
  • 02-Feb-2007
  • 21-Jan-2011

Environment

NetIQ AppManager 6.x
NetIQ AppManager 7.0.x

Situation

Where are the AppManager registry keys on a 64bit system?
How do I find the registry keys for AppManager on a 64-bit operating system?

Resolution

The NetIQ AppManager agent runs on a 64bit system as a 32bit application, so the keys are separated from the 64-bit applications. You can find the registry keys in the following location:

HKEY_LOCAL_MACHINE > SOFTWARE > Wow6432Node > NetIQ

Cause

The NetIQ AppManager installer places registry keys for installations on a 64-bit machine in a different location than a standard 32-bit install.

Additional Information

Formerly known as NETIQKB54067