Resolution
Are custom Web Console pages supported by NetIQ Technical Support?
goal
Does NetIQ provide support for custom DRA Web Console pages?
fact
Directory and Resource Administrator 6.x
fact
Directory and Resource Administrator 7.x
fact
Directory and Resource Administrator 8.0
fix
NetIQ Technical Support does not support custom Web Console pages for Directory and Resource Administrator (DRA). Issues that may arise from using customized Web Console pages are also not supported by NetIQ Technical Support. For assistance with creating or troubleshooting problems with custom Web Console pages, please contact NetIQ Professional Services. Your NetIQ Sales Team or Technical Support can provide further information on NetIQ's Professional Services team.
note
For information about customizing the Web Console in DRA 6.60 and later, see the Customization Quick Tour located under the Help menu in the Web Console.
note
For information about customizing the DRA Web Console, see the following NetIQ Knowledge Base article:
NETIQKB3376 - "How do I customize the Directory and Resource Administrator Web Console?"