Resolution
fact
NetIQ Vulnerability Manager 5.0
fact
NetIQ Vulnerability Manager 5.5
symptom
Error: 'VSOC error in mfc71u.dll. AppName: vsoc.exe'
symptom
My Vulnerability Manager console crashed and returned an error message.
symptom
I cannot get the Vulnerability Manager console to start.
symptom
Problem opening SCM console where SCM and SM are installed on the one machine
cause
The interface.dll file has become unregistered.
fix
To re-register the interface.dll
file:
- Click Start > Run to open a command window.
- On the command line, type
cd C:\Program Files\NetIQ\Vulnerability Manager\VSOC
and press Enter. - Type
Regsvr32 interface.dll
and press Enter. - Log on to the Vulnerability Manager console again.
Additional Information
Formerly known as NETIQKB53808