System object NW0010F is damaged (NETIQKB53766)

fact
NetIQ Security Solutions for iSeries 8.0

fact
VigilEnt Security Agent for iSeries 7.5

fact
VigilEnt Security Agent for PSSecure 7.5

fact
PSSecure 8.0

fact
PSSecure 7.5 Remote Request Management

fact
PSSecure 8.0 Remote Request Management

symptom
System object NW0010F is damaged

symptom
RRM is not enforcing rules correctly.

symptom
Error: '"RRMGlobals::getIndex(char,int)(117)] Unable to get index: 10 mode: S" occurs in the server job of the transaction running.'

cause
User index NW0010F is damaged.

fix

To recreate user index NW0010F, on the iSeries command line type the following commands, pressing Enter after each:

ADDLIBLE PSCOMMON

RNMOBJ OBJ(PSCOMMON/NW0010F) OBJTYPE(*USRIDX) NEWOBJ(NW0010OLD)

CRTUSRIDX  USRIDX(PSCOMMON/NW0010F) EXTATT(MIRROR) LENGTH(266) KEYLEN(262) REPLACE(*YES)

CALL NW0089E 'NW0010F   '

CHGOBJOWN OBJ(PSCOMMON/NW0010F) OBJTYPE(*USRIDX) NEWOWN(PSOBJOWN)

GRTOBJAUT OBJ(PSCOMMON/NW0010F)   OBJTYPE(*USRIDX)   REFOBJ(PSCOMMON/NW0010OLD)

You may delete NW0010OLD once the new user index is functioning properly.

Formerly known as NETIQKB53766