After applying Hotfix 51132, I cannot login with external authentication. (NETIQKB53373)

  • 7753373
  • 02-Feb-2007
  • 26-Nov-2007

Resolution

fact
NetIQ Vulnerability Manager 5.5

symptom
After applying Hotfix 51132, I cannot login with external authentication. 

symptom
VM does not allow login with external authentication.

cause
Hotfix 51132 was applied to address an issue with non-matching passwords with external authentication. However, the authentication source must also be removed and re-added to completely resolve the issue.

fix

Hotfix 51132 addresses an issue with non-matching passwords with external authentication. After applying the hotfix, follow the steps below to completely resolve the issue. 

To remove and re-add the external authentication source:

  1. Login to the NetIQ Vulnerability Manager GUI using the Admin account.
  2. In the tree pane, expand NetIQ Vulnerability Manager and expand Console Permissions.
  3. Select Authentication Sources.
  4. In the right pane, select the authentication source you want and select Delete.
  5. To add a new authentication source, follow these instructions: NETIQKB27866.


Additional Information

Formerly known as NETIQKB53373

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