I get an error in Snapin.log when running the Group Context for Endpoints admin report. (NETIQKB53270)

  • 7753270
  • 02-Feb-2007
  • 08-Sep-2008

Resolution

fact
NetIQ Vulnerability Manager 5.5

symptom
I get an error in Snapin.log when running the Group Context for Endpoints admin report.

symptom
Error: '[Exception] [Method=Netiq.VM.ReportViewer.DataPresenterResults.getCheckList]: Message=Timeout expired'

symptom
The Group Context for Endpoint report does not work.

cause
The database times out before building complete report.

fix

To increase the timeout value:

  1. In the Vulnerability Manager Console, click Tools > Options.
  2. Click the Other tab.
  3. In the Database Timeout for Console field, double or triple the current value.
  4. Click Apply and then OK to accept the new value.

You should now be able to re-run the Group Context for Endpoints admin report without error.



Additional Information

Formerly known as NETIQKB53270