NetCool Connector does not forward events. (NETIQKB52909)

  • 7752909
  • 02-Feb-2007
  • 16-Feb-2011

Environment

NetIQ AppManager 6.x
NetIQ AppManager 7.0.x

Situation

Error: 'CNCAccess.Init: Sync Fields (NQAMEventSource) and (NQAMEventID) Not found, too small or wrong type rc: -30.'

Resolution

The two fields NQAMEventSource and NQAMEventID are custom fields that you must manually create for the Netcool ObjectServeralert.status table. Without this information, Netcool will attempt to use the two default Netcool Fields.

For more information on custom fields, see the AppManager Connector for Netcool user documentatation.

Cause

Custom Fields are empty in the 'Object Server' variable.

Additional Information

Formerly known as NETIQKB52909

AppManager Connector for Netcool 1.1 supports Netcool 3.5 and 3.6.
AppManager Connector for Netcool 2.1 supports Netcool 7.0 and later.
Netcool 7.0 or later is required when using the Netcool Connector 2.1.