Windows XP SP2
Vivinet Diagnostics 2.x
CHR0415: Connect over telnet to server x.x.x.x failed: The specified operation has timed out (0x8004274c).
Endpoint discovery does not complete.
Cannot establish rtraceroute.
If you run the console on Windows XP SP2 and do not use endpoints, add the following two lines at the end of the ..\documents and settings\all users\Application Data\NetIQ\Vivinet Diagnostics\ThresholdConfig.txt: on the computer that runs Vivinet Diagnostics:
After saving the change, restart Vivinet Diagnostics. This configuration circumvents the endpoint discovery so that only a single computer is scanned, rather than an entire subnet, thereby avoiding the rate limit issue.
Modifying any threshold value using the Options > Threshold menu will overwrite the changes to ThresholdConfig.txt. If that happens, you need to add the two lines again and restart Diagnostics to have the workaround take effect.
If you need further assistance with the subject matter discussed in this Knowledge Base Article, please contact NetIQ Technical Support .