I get a logon failure error when running the ARM console. (NETIQKB52754)

  • 7752754
  • 02-Feb-2007
  • 19-Jun-2007

Resolution

fact
Directory and Resource Administrator 7.5

symptom
I get a logon failure error when running the ARM console.

symptom

Error: 'Unable to log on: Logon failure: user account restriction. Possible reasons are blank passwords not allowed, logon hour restrictions, or a policy has been enforced.'



symptom
When I'm running DRA using alternate credentials, the ARM console displays an error message.

cause
The password on the user account running the Account and Resource Management (ARM) console has expired.

fix

Change the Windows password for the user account running the ARM console.

To change the Windows password:

  1. Click Ctrl-Alt-Delete.
  2. Click Change Password.
  3. Type the old password and the new password you want to use in the appropriate fields.
  4. Click OK.

Log off the computer, then log on again with the new password and re-open the ARM console.



Additional Information

Formerly known as NETIQKB52754