Environment
AppManager 5.0.x
AppManager 6.0.x
AppManager 6.5
UNIX_MemUtil Knowledge Script
HP-UX
Situation
The memory utilization reported by the UNIX_MemUtil Knowledge Script does not match the operating system report.
A discrepancy exists between the HP-UX operating system tools and the values gathered by UNIX_MemUtil Knowledge Script.
A discrepancy exists between the HP-UX operating system tools and the values gathered by UNIX_MemUtil Knowledge Script.
Resolution
NetIQ Corporation has developed a replacement Knowledge Script, but the Knowledge Script has not been tested on all environments.
Contact NetIQ Technical Support and reference this article for the corrected Knowledge Script.
Cause
The Knowledge Script uses the operating system command, swapinfo, to report memory usage. However, HP has identified a known issue with that command reporting incorrect information.
Additional Information
Formerly known as NETIQKB52470