Resolution
fact
AppManager for UNIX 6.5
fact
IBM AIX 5.2
fact
IBM AIX 5.3
symptom
UNIX_GeneralCounter Knowledge Script always returns zero (0) values for valid and invalid counters.
symptom
Valid counters are returning an incorrect value.
fix
NetIQ Technical Support has confirmed that this is a problem in the versions of AppManager listed in this article. This problem is under review, and any new information will be posted here in the Knowledge Base as it becomes available.
AppManager for UNIX 6.5
fact
IBM AIX 5.2
fact
IBM AIX 5.3
symptom
UNIX_GeneralCounter Knowledge Script always returns zero (0) values for valid and invalid counters.
symptom
Valid counters are returning an incorrect value.
fix
NetIQ Technical Support has confirmed that this is a problem in the versions of AppManager listed in this article. This problem is under review, and any new information will be posted here in the Knowledge Base as it becomes available.
Additional Information
Formerly known as NETIQKB52321