Discovery_Unix fails with the following event message: Failed to aquire Perl engine: Couldn't pars (NETIQKB51716)

  • 7751716
  • 02-Feb-2007
  • 15-Oct-2007

Environment

AppManager 6.0.2
AppManager UNIX Agent v. 6.5
Discovery_UNIX Knowledge Script

IBM AIX 5.2
IBM AIX 5.3

Situation

Discovery_UNIX Knowledge Script fails.

Cannot discover UNIX agent.

Error: 'Failed to acquire Perl engine: Couldn't parse perl initialization script.'

Perl Engine is missing or cannot be initialized.

Resolution

Install the missing packages on the AIX machine to be monitored.  The installation media includes these packages for AIX 5.2 and 5.3. 

Cause

When you install AIX 5.2 or 5.3 using the default package selections, the following packages do not get fully installed:

perfagent.tools
bos.perf
     bos.perf.diag_tool
     bos.perf.proctools
     bos.perf.tools
     bos.perf.tune

The packages contain shared library, libSpmi.a, required by AppManager.

Additional Information

Formerly known as NETIQKB51716