CHR0422: Could not retrieve RTPStatShow results for phone %1 from Signaling Server %2. (NETIQKB51589)

  • 7751589
  • 02-Feb-2007
  • 27-May-2010


Vivinet Diagnostics 2.x

Vivinet Diagnostics 3.x


Error: 'CHR0419: Phone xx.xx.xx.xx does not have any data ready for RTPStatShow.'
Cannot find data required to perform a diagnostic.

Cannot run a diagnostic test.


In order to prevent this error message run a diagnostic soon after a call has been placed between two sets.


The statistics for the call between the two phone sets no longer exist. Vivinet Diagnostics does not retain data indefinitely.

Additional Information

Formerly known as NETIQKB51589