Unable to receive SNMP traps in Security Manager agent or central computers. (NETIQKB51534)

  • 7751534
  • 02-Feb-2007
  • 12-Jun-2007

Resolution

fact
Security Manager 5.X

symptom
Unable to receive SNMP traps in Security Manager agent or central computers.

symptom
Receiving events in Security Manager indicating there is an error or problem with WMI.

symptom
Event 25402: 'The NetIQ Security Manager WMI provider could not register query "select * from SnmpExtendedNotification".  Ensure that the WMI Query is valid.'

symptom
Event 25401: 'The NetIQ Security Manager WMI provider could not connect to WMI Namespace root\snmp\localhost. Ensure that the specified WMI Namespace exists on the computer.'

cause
The WMI SNMP Provider failed to register the root\snmp\localhost namespace during installation or the WMI SNMP Provider is not installed.

fix
To resolve this issue remove the WMI SNMP Provider, if installed, and install it again. For more information about the WMI SNMP Provider, see the SNMP documentation for your version of Windows.

Additional Information

Formerly known as NETIQKB51534

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