Environment
NetIQ AppManager 6.x
NetIQ AppManager 7.0.x
AppManager Web Console
NetIQ AppManager 7.0.x
AppManager Web Console
Situation
Error: 'ADOB.Recordset error '800a0e78. Operations is not allowed when the object is closed.
Error: 'ADOB.Recordset error '800a0e78. Operations is not allowed when the object is closed. /netiq/jobprop/ksdata.inc, line 62.'
Cannot query the repository.
Error: 'ADOB.Recordset error '800a0e78. Operations is not allowed when the object is closed. /netiq/jobprop/ksdata.inc, line 62.'
Cannot query the repository.
Resolution
Perform an index defragmentation on your AppManager repository database. For information about how to defragment your SQL indexes, see the SQL Server Books On-line and the Microsoft White Paper at http://www.microsoft.com/technet/prodtechnol/sql/2000/maintain/ss2kidbp.mspx.
Cause
The AppManager Repository index has become fragmented or corrupted, or the query is trying to access deleted data.
Additional Information
Formerly known as NETIQKB51426