Error: 'ADOB.Recordset error '800a0e78. Operations is not allowed when the object is closed. (NETIQKB51426)

  • 7751426
  • 02-Feb-2007
  • 02-Feb-2011

Environment

NetIQ AppManager 6.x
NetIQ AppManager 7.0.x
AppManager Web Console

Situation

Error: 'ADOB.Recordset error '800a0e78. Operations is not allowed when the object is closed.
Error: 'ADOB.Recordset error '800a0e78. Operations is not allowed when the object is closed. /netiq/jobprop/ksdata.inc, line 62.'
Cannot query the repository.

Resolution

Perform an index defragmentation on your AppManager repository database. For information about how to defragment your SQL indexes, see the SQL Server Books On-line and the Microsoft White Paper at  http://www.microsoft.com/technet/prodtechnol/sql/2000/maintain/ss2kidbp.mspx.

Cause

The AppManager Repository index has become fragmented or corrupted, or the query is trying to access deleted data. 

Additional Information

Formerly known as NETIQKB51426

Feedback service temporarily unavailable. For content questions or problems, please contact Support.