How do I change the automatically-scheduled default time for the Full Accounts Cache refresh when an (NETIQKB51303)

  • 7751303
  • 02-Feb-2007
  • 27-Jan-2015


NetIQ Directory and Resource Administrator 8.1.x
NetIQ Directory and Resource Administrator 8.5.x
NetIQ Directory and Resource Administrator 8.6.x


How do I change the automatically-scheduled default time for the Full Accounts Cache refresh when an Incremental Accounts Cache refresh fails?

Can I use a registry hack to change the default time for an automatically-scheduled Incremental Accounts Cache refresh?


If there are too many changes during an incremental cache refresh interval, DRA suspends the incremental cache refresh and performs a full cache refresh at 3:05 AM. If you want DRA to perform the full accounts cache refresh at a time other than 3:05 AM, perform the following procedure on each Directory and Resource Administrator (DRA) server in your environment:

To modify the default Full Accounts Cache refresh time:

  1. Start a Windows Registry editor.

  2. Navigate to HKEY_LOCAL_MACHINE\SOFTWARE\Mission Critical Software\OnePoint\Administration\Modules\Accounts\Domains.Dns\<domain>.

  3. Add a REG_DWORD entry with the following name: IncDomRefr.RescheduleFullFreq.

  4. Specify the time you want the cache refresh to run as the value for IncDomRefr.RescheduleFullFreq.

  5. Close the Windows Registry editor.

  6. Stop and restart the NetIQ Administration Service on the DRA server.


Before DRA attempts an incremental cache refresh, it will first estimate the amount of time needed to process the number of changes. If this amount of time exceeds the maximum time value, DRA will not perform the IACR. An full accounts cache refresh will be scheduled at 3:05 am the next day. If this error is occurring, it is best to also re-evaluate the IACR settings on each DRA server.

Additional Information

Warning: Using the Registry Editor incorrectly can cause serious problems that may require you to reinstall your operating system. NetIQ Technical Support cannot guarantee that problems resulting from the incorrect use of the Registry Editor can be resolved. Make sure that you back up your Registry prior to making any changes.

Formerly known as NETIQKB51303

As of DRA 8.7 and newer this key is no longer needed. The DRA Cache refresh process has changed.