Cannot view an Incident Report on the VPC Administration Site after doing a search. (NETIQKB51248)

  • 7751248
  • 02-Feb-2007
  • 28-Aug-2008

Environment

NetIQ VigilEnt Policy Center 4.0

NetIQ VigilEnt Policy Center 4.1

NetIQ VigilEnt Policy Center 4.2

Situation

Cannot view an Incident Report on the VPC Administration Site after I do a search.
Error: 'Error Encountered.'

Incident Report display fails.

Resolution

To resolve the issue:

  1. Open SQL Enterprise Manager.
  2. Expand the server that contains your PentaSafeVPC or NetIQVPC database.
  3. Expand the Databases folder.
  4. Expand the PentaSafeVPC or NetIQVPC database.
  5. Click Tables.
  6. In the right pane, right-click AnonymousIncidentReporting> Design Table
  7. In the column TypeOfIncident, ensure that the datatype is nvarchar and the length is 1024.
  8. Save the changes.
  9. In the right pane, right-click Incident> Design Table.
  10. In the column IncidentType, ensure that the datatype is nvarchar and the length is 1024. 
  11. Save the changes.
  12. In the right pane, right-click IncidentAdmin> Design Table
  13. In the column TypeOfIncident, ensure that the datatype is nvarchar and the length is 1024.
  14. Save the changes.

 



note

The following table defines the table, column name, data type, and length required to avoid the issue: 

Table

Column NameData TypeLength
AnonymousIncidentReportingTypeOfIncidentnvarchar1024
IncidentIncidentTypenvarchar1024
Incident AdminTypeOfIncidentnvarchar1024

 



Cause

NetIQ Technical Support has determined that this as a known issue when upgrading from NetIQ VigilEnt Policy Center from 4.0 or 4.1 to NetIQ VigilEnt Policy Center 4.2.

Additional Information

Formerly known as NETIQKB51248

The following table defines the table, column name, data type, and length required to avoid the issue: 

 

Table

Column NameData TypeLength
AnonymousIncidentReportingTypeOfIncidentnvarchar1024
IncidentIncidentTypenvarchar1024
Incident AdminTypeOfIncidentnvarchar1024


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