RRM is not logging any collected entries. (NETIQKB51210)

  • Document ID:7751210
  • Creation Date:02-Feb-2007
  • Modified Date:08-Oct-2007
    • Micro Focus Products:
      Security Solutions for iSeries

Resolution

fact
NetIQ Security Solutions for iSeries 8.0

fact
VigilEnt Security Agent for iSeries 7.5

fact
Remote Request Management (RRM)

symptom
RRM is not logging any collected entries.

symptom
Error: '(369) Unable to find Exit Config' in server job log.

cause

One of the following objects is missing from library PSCOMMON:

  • NW0011F type *USRIDX
  • NW0111F type *USRIDX
  • NW0211F type *USRIDX
  • NW0011F type *FILE and attribute PF-DTA
  • NW0111F type *FILE and attribute PF-DTA
  • NW0211F type *FILE and attribute PF-DTA
  • NW0011L1 type *FILE and attribute LF
  • NW0011L2 type *FILE and attribute LF
  • NW0011L3 type *FILE and attribute LF
  • NW0111L1 type *FILE and attribute LF
  • NW0111L2 type *FILE and attribute LF
  • NW0111L3 type *FILE and attribute LF
  • NW0211L1 type *FILE and attribute LF
  • NW0211L2 type *FILE and attribute LF
  • NW0211L3 type *FILE and attribute LF


fix

Reinstall PSSecure. For information about how to uninstall and reinstall PSSecure, see NetIQ Knowledge Base article NETIQKB53012: "How do I uninstall/reinstall PSSECURE?" https://www.netiq.com/kb/esupport/consumer/esupport.asp?id=NETIQKB53012. Please note that following the instructions in NETIQKB53012 removes all user data for the Profile & Password Management, Object Authority Management, Inactive Session Monitor, and Secure File Editor.



Additional Information

Formerly known as NETIQKB51210