Environment
NetIQ AppManager 6.x
NetIQ AppManager 7.0.x
NetIQ AppManager 7.0.x
Resolution
Enable (or update) the SNMP community string on the managed client and set the corresponding value in AppManager Security Manager extension.
Note: For more information on how to add an SNMP community string name to the AppManager Security Manager, see the AppManager Installation Guide. You can access the documentation on the installation media, or from the Extended Support section of the product support site at https://www.netiq.com/support/am/extended/documentation.asp.
Note: For more information on how to add an SNMP community string name to the AppManager Security Manager, see the AppManager Installation Guide. You can access the documentation on the installation media, or from the Extended Support section of the product support site at https://www.netiq.com/support/am/extended/documentation.asp.
Cause
The SNMP community string on the managed client (MC) has been disabled or is incorrectly set.
Additional Information
Formerly known as NETIQKB50988
For more information about enabling the proper SNMP community string on the managed client, see the following Microsoft Knowledge Base articles:
- HOW TO: Configure Security for a Simple Network Management Protocol Service in Windows 2000 at http://support.microsoft.com/?kbid=315154.
- HOW TO: Configure the Simple Network Management Protocol (SNMP) Service in Windows Server 2003 at http://support.microsoft.com/default.aspx?scid=kb;en-us;324263.