Exchange2000_QueueStatus errors on the LocalAsyncQueue. (NETIQKB50742)

  • 7750742
  • 02-Feb-2007
  • 21-Sep-2010

Environment

AppManager 6.0.x
AppManager 7.0.x
Exchange 2000

Situation

Exchange2000_QueueStatus errors on the LocalAsyncQueue.
Error: 'The increasing time [sec] in virtual server 1 of SMTP Protocol Queue LocalAsyncQueue on Exchange 2000 server
serverName = xxxx.xx; >TH = xxxx'
Error: 'The increasing time [sec] in virtual server 1 of SMTP Protocol Queue LocalAsyncQueue on Exchange 2003 server
serverName = xxxx.xx; >TH = xxxx'

Resolution

This behavior is by design. If you would like to prevent receiving these errors, increase the value for "Maximum threshold for elapsed time in queues" in the  KS parameters. However, please keep in mind that this setting will apply to all message queues on the Exchange server, and not just the LocalAsyncQueue.

Cause

The LocalAsyncQueue is the WMI name given to the LocalDelivery Queue in Exchange 2000/2003. This error indicates that the IncreasingTime value of the LocalDelivery queue has exceeded the number of seconds specified in the Knowledge Script parameters. According to Microsoft: The IncreasingTime property specifies the amount of time, in milliseconds, that the number of messages waiting to be transferred by the queue has been increasing. The IncreasingTime property is read-only.

Additional Information

Formerly known as NETIQKB50742

For more information regarding the IncreasingTime property, including a VBScript that utilizes WMI to query the IncreasingTime value of each Exchange queue, see the following Microsoft Knowledge Base article: IncreasingTime Property at
http://msdn.microsoft.com/library/default.asp?url=/library/en-us/e2k3/e2k3/_wmiref_pr_ExchangeLinkIncreasingTime.asp



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