GPG Service Pack 1 (SP1) setup fails on the database computer. (NETIQKB50714)

  • 7750714
  • 02-Feb-2007
  • 15-Mar-2013

Environment

NetIQ Group Policy Guardian 2.0

Resolution

fact
NetIQ Group Policy Guardian 2.0

symptom
GPG Service Pack 1 (SP1) setup fails on the database computer.

symptom
The installation wizard does not allow you to specify a path to the database.

cause
Service Pack 1 setup searches for an installation folder, although it is updating database tables, not installing files.

fix

When the Group Policy Guardian (GPG) Service Pack 1 setup is run on a standalone database server, at the end of the installation process setup displays an warning message stating it cannot find the install directory.  However, Service Pack 1 setup on the database server updates the database tables but does not install files.  Although the database server does not have a GPG install directory, this is unimportant to the success of the setup program.  Ignore the warning. 



Additional Information

Formerly known as NETIQKB50714