Error: Directory does not exist C:\Documents and Settings\All Users\Application Data\NetIQ\DASLogs (NETIQKB50636)

fact
Security Manager 5.1

symptom
Error: 'Directory does not exist C:\Documents and Settings\All Users\Application Data\NetIQ\DASLogs. Source: Generic single-line log file.'

symptom
Auditing fails.

cause

Security Manager looks for the default All Users profile directory in C:\Documents and Settings\, but the profile is actually located in a directory other than the default location.

fix

To change where Security Manager looks for the All Users profile:

1. In the Development Console, expand Advanced > Providers.
2. Double-click Security Manager Audit Log.
3. Select the Directories tab.
4. Double-click the current data to edit.
5. Change the directory to:   %ALLUSERSPROFILE%\Application Data\NetIQ\DASLogs
6. Click OK until all configuration windows are closed.
7. Restart the NetIQ Security Manager service on the central computer.

Formerly known as NETIQKB50636