Installation fails. (NETIQKB50508)

  • 7750508
  • 02-Feb-2007
  • 12-Dec-2007


NetIQ Group Policy Administrator 4.x

Installation fails.


Error 1722: 'There is a problem with this Windows Installer package.  A program run as part of the setup did not finish as expected.  Contact your support personnel or package vendor.'


Log file contains: 'MSI (s) (AC:F0) [07:30:08:302]: Note: 1: 1722 2: EnableIISASPExtension 3: C:\WINDOWS\system32\ 4: cscript.exe //B C:\WINDOWS\system32\iisext.vbs /EnExt ASP.'

The NetIQ Group Policy Administrator installer attempted to install the server component on a computer that does not have Microsoft Internet Information Server (IIS) installed. Group Policy Administrator 4.x uses the IIS engine to provide centralized functions such as auditing user actions, sending workflow email notifications, and implementing the export override account.


Either install and start Microsoft IIS before you install Group Policy Administrator, or upgrade to NetIQ Group Policy Administrator 5.x or higher which does not use IIS.

Additional Information

Formerly known as NETIQKB50508