Public Folder not viewable in the Select Mail Objects Wizard when trying to migrate Public Folders. (NETIQKB50466)

  • Document ID:7750466
  • Creation Date:02-Feb-2007
  • Modified Date:24-Aug-2007
    • Micro Focus Products:
      Exchange Migrator

Resolution

fact
Exchange Migrator 2.x

symptom
Public Folder not viewable in the Select Mail Objects Wizard when trying to migrate Public Folders.

symptom
Public Folder is not available to migrate.

symptom
Cannot see Public Folder when attempting a migration.

cause

The Folder Visible option in Outlook is not selected for the public folder.  For Exchange Migrator to list public folders in the Select Mail Objects wizard, a source MAPI profile must be configured in Outlook, and that profile must have permissions to the public folder or the Folder Visible option for that public folder must be selected.



fix

To display the public folder you want to migrate:

  1. On the Exchange Migrator console, launch Outlook selecting the source MAPI profile.
  2. Right-click the public folder that is not viewable in the Exchange Migrator GUI.
  3. Select Properties> Summary.
  4. Select Folder Visible.

 For more information, see the NetIQ Knowledge Base article NETIQKB11599: "Unable to see Public Folders (PF) from the source Organization in the Select Mail Objects wizard." at
https://www.netiq.com/kb/esupport/consumer/esupport.asp?id=NETIQKB11599



Additional Information

Formerly known as NETIQKB50466