Environment
NetIQ AppManager 6.x
Situation
SQL Server Knowledge Scripts are not collecting data.
SQL Server Knowledge Scripts do not generate events.
SQL Server Knowledge Scripts do not generate events.
Resolution
Remove the computer then and re-add it using the netBIOS name or the FQDN. If the computer was added using the FQDN, download the latest SQL Server Managed Object from https://www.netiq.com/support/am/extended/modules.asp
Cause
The managed client (MC) was added to the Operator Console using a fully qualified domain name (FQDN) or IP address rather than a netBIOS name.
Additional Information
Formerly known as NETIQKB50430
This only affects NetIQ AppManager 6.x
This only affects NetIQ AppManager 6.x