Unable to unlock user accounts using a DRA 7.5 console. (NETIQKB50362)

  • 7750362
  • 02-Feb-2007
  • 19-Jun-2007

Resolution

fact
Directory and Resource Administrator 7.5

fact
Directory and Resource Administrator 7.0

symptom
Unable to unlock user accounts using a DRA 7.5 console.

symptom
Error: "The parameter 'In.UserPassword' was empty or missing from the varset."

cause
This is a known issue when connecting to a DRA 7.0 server with a DRA 7.5 console.  

fix
To resolve this issue, upgrade the server to DRA 7.5, or use a DRA 7.0 console to unlock the account.

note
For more information about version compatibility, see NETIQKB44760: "Can the DRA 7.0 Account and Resource Management Console work with a DRA 7.5 Administration Server?" at  https://www.netiq.com/kb/esupport/consumer/esupport.asp?id=NETIQKB44760.

Additional Information

Formerly known as NETIQKB50362

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