Resolution
fact
Directory and Resource Administrator 7.5
fact
Directory and Resource Administrator 7.0
symptom
Unable to unlock user accounts using a DRA 7.5 console.
symptom
Error: "The parameter 'In.UserPassword' was empty or missing from the varset."
cause
This is a known issue when connecting to a DRA 7.0 server with a DRA 7.5 console.
fix
To resolve this issue, upgrade the server to DRA 7.5, or use a DRA 7.0 console to unlock the account.
note
For more information about version compatibility, see NETIQKB44760: "Can the DRA 7.0 Account and Resource Management Console work with a DRA 7.5 Administration Server?" at https://www.netiq.com/kb/esupport/consumer/esupport.asp?id=NETIQKB44760.
Directory and Resource Administrator 7.5
fact
Directory and Resource Administrator 7.0
symptom
Unable to unlock user accounts using a DRA 7.5 console.
symptom
Error: "The parameter 'In.UserPassword' was empty or missing from the varset."
cause
This is a known issue when connecting to a DRA 7.0 server with a DRA 7.5 console.
fix
To resolve this issue, upgrade the server to DRA 7.5, or use a DRA 7.0 console to unlock the account.
note
For more information about version compatibility, see NETIQKB44760: "Can the DRA 7.0 Account and Resource Management Console work with a DRA 7.5 Administration Server?" at https://www.netiq.com/kb/esupport/consumer/esupport.asp?id=NETIQKB44760.
Additional Information
Formerly known as NETIQKB50362