License violation in the Group Policy Auditing report. (NETIQKB50293)

fact
NetIQ Group Policy Guardian 2.0

symptom
License violation in the Group Policy Auditing report.

symptom
License Status says I have violated my license, but my license is for the correct number of actual physical users in the organization. 

symptom
Error: 'License Violation'.

cause
The number of user accounts allowed by the license file has been exceeded. GPG counts all user accounts in the managed domains, regardless of their status.

To check your license status, right-click Enterprise Configuration in the GPG console and select Check License Status.

For information on how GPG is licensed, see the NetIQ Knowledge Base article NETIQKB50040: "How is NetIQ Group Policy Guardian licensed?" at www.netiq.com/kb/esupport/consumer/esupport.asp?id=NETIQKB50040

cause
A temporary license was installed which contains 'unlimited' users, or the license includes inactive (grace) users. GPG licensing does not currently recognize 'inactive' or 'unlimited' users.   

fix

To resolve the issue, perform one of the following steps:

• Delete enough user accounts to come back into compliance with the license.
• Obtain a new temporary license from NetIQ with a stated user count other than 'unlimited'. Typically temporary licenses for GPG are issued for 1,000,000 users but have an expiration date.
• Contact NetIQ Sales to get a new license file with an adequate number of 'active' users to cover all user accounts in the managed domains.

Formerly known as NETIQKB50293