Environment
NetIQ AppManager 6.x
NetIQ AppManager 7.0.x
NetIQ AppManager 7.0.x
Situation
Report_Exchange-RT does not display in the Operator Console.
Exchange-RT does not appear to be fully discovered.
Cannot discover Exchange-RT.
Exchange-RT does not appear to be fully discovered.
Cannot discover Exchange-RT.
Resolution
After installing the first Exchange-RT module in the environment, rerun the Discovery_ReportAgent Knowledge Script.
This process will discover the Exchange-RT and will add the Report_Exchange-RT Knowledge Script to the existing EXCHANGE-RT tab in the Operator Console.
A new REPORTEXCHANGE-RT tab will NOT be created.
Cause
The Discovery_ReportAgent Knowledge Script ran before the first instance of an Exchange-RT module was installed.
Additional Information
Formerly known as NETIQKB50262