Report_Exchange-RT does not display in the Operator Console. (NETIQKB50262)

  • Document ID:7750262
  • Creation Date:02-Feb-2007
  • Modified Date:23-Nov-2010
    • Micro Focus Products:
      AppManager

Environment

NetIQ AppManager 6.x
NetIQ AppManager 7.0.x

Situation

Report_Exchange-RT does not display in the Operator Console.
Exchange-RT does not appear to be fully discovered.
Cannot discover Exchange-RT.

Resolution

After installing the first Exchange-RT module in the environment, rerun the Discovery_ReportAgent Knowledge Script.

This process will discover the Exchange-RT and will add the Report_Exchange-RT Knowledge Script to the existing EXCHANGE-RT tab in the Operator Console. 

A new REPORTEXCHANGE-RT tab will NOT be created.

Cause

The Discovery_ReportAgent Knowledge Script ran before the first instance of an Exchange-RT module was installed.

Additional Information

Formerly known as NETIQKB50262