Large number of 7775 Events in the Application Log file. (NETIQKB49764)

fact
NetIQ Group Policy Guardian 2.0

symptom
Large number of 7775 Events in the Application Log file.

symptom

Error occurred while processing response. Response Handler: DataCaptureRespHdr

symptom

Additional Info: CfaAuditingDataCapture::InitializeWMIEventLog() call to GetWMIEventLogObject() failed!.

symptom
DsGetDCName failed for serverName with 1722

symptom
Call to GetDcAndDomainDNS failed.

symptom
Errors in the EventAudit.nq1 file indicate a failure to retrieve a DC

symptom
GPG Host Service generates errors in the Application Log

cause
Event ID 7775 errors can occur for many different reasons in GPG. However, the combination of WMIEvntLogObject errors in with an EventID of 7775 and the failed to get DC errors from the EventAudit.nq1 file typically result from the DsGetDCName call failing to retrieve and connect to a DC for the GPG Collector machine.

fix
Correct any network resolution issues that prevent the collector machine from being able to correctly contact and retrieve the name of a DC for the current domain.

Formerly known as NETIQKB49764