How can I see my total number of user account licenses, including inactive account or grace licenses (NETIQKB49639)

  • 7749639
  • 02-Feb-2007
  • 19-Jun-2007

Resolution

goal
How can I see my total number of user account licenses, including inactive account or grace licenses?

fact
Directory and Resource Administrator 6.x

fact
Directory and Resource Administrator 7.x

symptom
When upgrading a license, DRA does not display inactive account or grace licenses in the License Information window.

symptom
DRA does not display inactive account or grace licenses on the License tab in the DRA Properties window.

cause

When you install a new license or upgrade an existing license that includes inactive account or grace licenses, DRA does not display the inactive account or grace licenses in the License Information window. DRA also does not display inactive account or grace licenses on the License tab in the DRA Properties Window.



fix

You currently cannot view inactive account or grace license information in DRA. However, DRA recognizes these licenses and these licenses count towards the total number of user accounts managed by DRA.

For more information about how DRA works when you exceed your total number of licensed user accounts, see NETIQKB6050, available at https://www.netiq.com/kb/esupport/consumer/esupport.asp?id=NETIQKB6050.



note
Note: The request for this type of functionality is being considered for a future release, however, at this time there has been no decision made to include this feature.

Additional Information

Formerly known as NETIQKB49639