Cannot log in to the Analysis Center console. (NETIQKB49423)

  • 7749423
  • 02-Feb-2007
  • 25-May-2011

Environment

NetIQ Analysis Center 2.x

Situation

Cannot log in to the Analysis Center console.
Error: 'Login Error : the request failed with HTTP status 403 : Forbidden.'
Error: 'HTTP Error 403.1 - Forbidden: Execute access is denied.'
Error: 'Contact the Web site administrator if you believe this directory should allow execute access.'

Resolution

To set the permissions:

  1. On the server hosting your WebServices (IIS), go to Start> Administrative Tools> Internet Information Services (IIS) Manager.
  2. Expand to Web Sites> Default Web Sites.
  3. Select the appropriate virtual directory.
  4. Click File> Properties.
  5. On the Virtual Directory tab, set the appropriate permissions. You must have at least the scripting permissions for each virtual directory configured within IIS as detailed below.
    • For the ACWebServicevirtual directory: Scripts only
    • For the Reports virtual directory: Scripts and Executables
    • For the ReportServer virtual directory: None
    • Click Apply then OK to close the Properties window.
    • Repeat steps 1 - 6 for each virtual directory (ACWebSite, Reports, ReportServer ).
    • Restart the IIS Admin Service through the Windows Services applet.

    Cause

    Scripting permissions in the ACWebSite , Reports, or ReportServer virtual directories are configured incorrectly. Analysis Center requires some scripting and executable permissions to be configured in IIS. If the account does not have the minimum exectuable permissions, the Analysis Center console the not allow the log in to complete.

    Additional Information

    Formerly known as NETIQKB49423