Environment
NetIQ AppManager 6.x
NetIQ AppManager 7.0.x
NetIQ AppManager Operator Console
Situation
Error: 'Failed to create the jobs, please check rplib.log file for more information!'
Resolution
Cause
The knowledge script being used has an Action knowledge script defined, which has previously been deleted from AppManager.
For example, a copy of the NT_FilesOpen knowledge script has the action knowledge script Action_CopyOfSMTPMail defined as an action. However, the Action_CopyOfSMTPMail does not appear in the Action KS Category, as it had been deleted by a user. When a job is attempted to be created using NT_FilesOpen, the operation fails with the error previously mentioned.