NetIQ AppManager 7.0.x
The Windows EventViewer also contains the following message, 'Event ID 10002 with Source DCOM.'
To grant access rights to the service account using the DCOM Configuration Utility:
- Click Start > Run > DCOMCNFG.
- Edit the Access Permissions to add the NetIQ Service account listed in the error for both Local and Remote access.
- Edit the Launch Permissions to add the NetIQ Service account listed in the error for both local and remote access.
- Restart the job to activate the action.
- If the action receives the same error message, restart both agent services or reboot the server to ensure the modified DCOM permissions are applied.