Results pane is the only pane available in the console. (NETIQKB49242)

  • 7749242
  • 02-Feb-2007
  • 05-Nov-2010

Environment

NetIQ Analysis Center 2.x

Situation

Results pane is the only pane available in the console.
Unable to restore the Navigation or Tasks pane.
Cannot see areas of user interface.
Some regions on the screen are not visible.

Resolution

To reset the default console settings:

  1. Close the Analysis Center console.
  2. Browse to the hidden folder C:\Documents and Settings\<username>\Local Settings\Application Data\NetIQ\Analysis Center
  3. Delete the toolbar.xml file to remove all saved settings.
  4. Start the Analysis Center Console to use the default settings.
The toolbar.xml file stores the last setting for panes placement, toolbar, buttons, and so on. When you remove the file, you force the console to use default settings. Every time you close the console, the program automatically updates the toolbar.xml file.

Cause

The Console user settings were updated with the Navigation or the Tasks Pane removed. The Analysis Center Console saved the removal of the Navigation or the Tasks Pane. 

Additional Information

Formerly known as NETIQKB49242

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