In the Operator Console, what is the AppManager Proxy Events Server Group? (NETIQKB49189)

  • 7749189
  • 02-Feb-2007
  • 12-Jan-2011

Environment

NetIQ AppManager 6.x
NetIQ AppManager 7.0.x

Situation

How do I see events from a job that is running on one computer but monitoring another computer that does not have an agent on it?

Where are my events that were generated by proxy on a remote machine?

In the Operator Console, what is the AppManager Proxy Events Server Group?

Resolution

Some Knowledge Scripts create jobs that allow an AppManager agent to monitor other computers that may not have an AppManager agent installed on them. An example of such a job would be General_PingMachine, which may be used on an AppManager agent computer to ping other computers.

Before NetIQ AppManager 6.x, when a job monitored another computer, all events for the job would appear as events on the computer doing the monitoring, instead of the computer being monitored. AppManager 6.x added the Server Group named AppManager Proxy Events to the Operator Console to display events specific to the remote computers being monitored by proxy.

The AppManager Proxy Events server group is automatically created in the Master view of the Operator Console if a proxy-based job raises an event on a computer which is either not listed in the TreeView pane of the Operator Console or does not have an AppManager agent installed on it. From this group, you can view, acknowledge, close, and delete all events specific to the remote computer being monitored by proxy.

Additional Information

Formerly known as NETIQKB49189

For more information about proxy Knowledge Scripts and the AppManager Proxy Events, see "proxy actions" in the Index of the NetIQ AppManager Console Help tool.

The Operator Console truncates names longer than 20 characters in the AppManager Proxy Events Server Group.

You cannot run jobs on computers in the AppManager Proxy Events group. To discover the agent and run monitoring jobs, you must first delete the computer from the AppManager Proxy Events group then add the computer to the TreeView pane using the Add Computers dialog box. If necessary, stop any proxy-based Knowledge Scripts that are monitoring the computer so you can delete the computer from the AppManager Proxy Events group.


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