AppManager agent does not communicate with management server. (NETIQKB49086)

  • 7749086
  • 02-Feb-2007
  • 20-Aug-2010


NetIQ AppManager 6.x
NetIQ AppManager 7.0.x


An error is generated when a job starts on the agent. Error: 'MC is not running in the same encryption mode as MS.'


Increase the value in the MaxRpcSize key to allow the packets through. Although AppManager does not require a specific value, the key is often used to prevent denial-of-service attacks. You must set the value based on the needs of your environment.


The MaxRpcSize value in registry key HKEY_LOCAL_MACHINE | SOFTWARE | Microsoft | Rpc is too low to allow some RPC packets to leave the agent machine.

Additional Information

Formerly known as NETIQKB49086