Environment
NetIQ Appmanger Suite 6.x
NetIQ Appmanger Suite 7.0.x
NetIQ Appmanger Suite 7.0.x
Situation
Error when checking in Knowledge Script.
Error for VBT.exe: "The exception Privileged instruction. (0xc0000096) occurred in the application at location 0x0012fc20"
Error: "'Knowledge Script check failed. Invalid Syntax."
Error for VBT.exe: "The exception Privileged instruction. (0xc0000096) occurred in the application at location 0x0012fc20"
Error: "'Knowledge Script check failed. Invalid Syntax."
Resolution
Giving the Local Administrators group Local and Remote DCOM Access Permissions should resolve this issue.
You can use the Computer Management snap-in to adjust DCOM permissions, or go to Start > Run and enter DCOMCNFG to access the DCOM Security tab.
Cause
In some instances, the Local Administrators group could be denied DCOM permissions by group policy or manual removal.
Additional Information
Formerly known as NETIQKB49047