Environment
Security Manager 5.X
Situation
NetIQ Security Manager (OnePoint for 5.0) service received an unexpected exception.
Received event 9015 with thread name of 'AgentResp' or 'ConsResp'
Are there any issues with running McAfee VirusScan Enterprise 8 with the ScriptScan component?
Received event 9015 with thread name of 'AgentResp' or 'ConsResp'
Are there any issues with running McAfee VirusScan Enterprise 8 with the ScriptScan component?
Resolution
To resolve this issue, see McAfee KB40049by searching their online Knowledge Base located at: KB 40049&product=&document=&cmd=search&productFamily=&contextType=gs">http://knowledge.mcafee.com/SupportSite/supportcentral/supportcentral.do?id=m1
Cause
If you are running McAfee VirusScan Enterprise 8 and have installed the ScriptScan component, an issue has been identified in the module ( scriptproxy.dll) that can induce a crash in the calling process.
Additional Information
Formerly known as NETIQKB48769
There is a known compatibility issue between Security Manager and McAfee VirusScan Enterprise 8 when running the script scan component. According to McAfee, this issue has been resolved by installing patch 12 or later.
There is a known compatibility issue between Security Manager and McAfee VirusScan Enterprise 8 when running the script scan component. According to McAfee, this issue has been resolved by installing patch 12 or later.