How do I move my central computer to a new domain? (NETIQKB48702)

  • 7748702
  • 02-Feb-2007
  • 02-Oct-2009

Environment

Security Manager 5.X
Security Manager 6.X

Situation

How do I move my central computer to a new domain?

How do I change the name of my central computer?

What are the recommended best practices for migrating a central computer from one domain to another?

Resolution

To move the Central Computer to a new domain in Security Manager Versions 5.0 and 5.1 or change the name in Security Manager Versions 5.0, 5.1, or 5.5:

  1. Stop the NetIQ Security Manager service on the central computer. In Security Manager 5.0, stop the OnePoint service.
  2. If you want to migrate a Security Manager version 5.0 or 5.1 central computer to a new domain, use the following SQL query to update the domain name in the computer table in the OnePoint database:

    use OnePoint
    update computer
    set domain = 'new domain'
    where name = 'Central Computer name'

  3. If you want to change the name of a Security Manager 5.x central computer,use the following SQL query to update the name in the computer table in the OnePoint database:

    use OnePoint
    update computer
    set name = 'new Central Computer name'
    where name = 'old Central Computer name'

  4. Update any DNS records, including host files on agents in a DMZ, to resolve the central computer.
  5. Migrate the central computer to the new Windows domain, or rename the central computer.
  6. Reboot the central computer.
  7. If you use a different service account in the new domain, perform the steps in NETIQKB42271, which can be accessed from https://www.netiq.com/kb/esupport/consumer/esupport.asp.

 

To Change the Domain of a Central Computer in Security Manager 5.5, 6.0, or 6.5:

  1. Log on to the Monitor Console, Log Manager Analysis Console, or Control Center computer using an account that is a member of the OnePointOp ConfgAdms group.

  2. Start the Monitor Console in the NetIQ Security Manager program folder. For Security Manager 6.5, start the Control Center.

  3. In the left pane, click Security Manager Monitor Console. In the right pane, click Launch Agent Administrator.

    • If you're using the Security Manager 6.5Control Center, click on Tasks and then Launch Agent Administrator.

  4. In the left pane, click Agent Summary.

  5. In the right pane, click Agent Summary View.

  6. In the right pane, select the Central Computer you want to associate with a different domain.

  7. Click Change Domain.

  8. Select the domain to which you are moving the central computer, and then click OK.

  9. Click Yes.

  10. On the central computer, Disable and stop the NetIQ Security Manager service.

  11. In the Agent Summary View, click ok.

  12. Click Apply and Close.

  13. Click Ok.

  14. Migrate the Central Computer to the new domain.

  15. Reboot the Central Computer.

  16. Enable and Start the NetIQ Security Managerservice.




Additional Information

Formerly known as NETIQKB48702

If the central computer moved to a new domain or renamed without performing these steps, contact NetIQ Technical Support and mention this KB article.