The Commands Allowed For Limited Users report is empty when run from Vulnerability Manager or VigilE (NETIQKB48697)

fact
VigilEnt Security Agent for PSAudit 7.5

fact
NetIQ Vulnerability Manager 5.5

fact
PSAudit 8.0

fact
NetIQ Security Solutions for iSeries 8.0

fact
System Auditing and Reporting (SAR) 

symptom
The Commands Allowed For Limited Users report is empty when run from Vulnerability Manager or VigilEnt Security Manager.

cause
Either the default filter has been altered causing the report to eliminate information, or the PSAudit System Auditing and Reporting database load has not been run.

fix

For the Commands Allowed For Limited Users report to return data, you must run the database load and use the default report filters.

To verify the database load was run and the filters are correct:

1. From the NetIQ Product Access Menu, type 1 (PSAudit) and press Enter.
2. Type 1 (System Auditing and Reporting) and press Enter.
3. Type 2 (Object Reports Menu) and press Enter.
4. Type 20 (More Object Authority Reports) and press Enter.
5. Type 7 (Commands Allowed for Limited Users) and press Enter.
6. Ensure the Last Database Load value is not 99/99/99. If the value is 99/99/99, run the database load. Schedule the database load to run at least once a week. If possible, run the database load daily to ensure current data is stored.
7. Press F9 (Filter).
8. Type 2 (Update) next to the entry for the DEFAULT filter and press Enter.
9. Ensure there are no entries in the following columns:
• Field Name
• Operator Value
• Value
10. Press F3 (Exit) until you return to the NetIQ Product Access Menu.

Formerly known as NETIQKB48697