NetIQ Vulnerability Manager 5.5
Reports hang in the Pending job queue.
Reports time out.
My reports are not completing.
The endpoints for which you are running reports are in a demilitarized zone (DMZ).
Network address translation is being used.
The Core Services computer has more than one NIC card.
To prevent reports from hanging, complete the following steps:
- In the tree pane of the Vulnerability Manager console, expand IT Assets > Agents.
- Browse to the agent managing the endpoint for which you want to run the report.
- On the Actions menu, click Properties.
- In the Core IP Address field, type the IP address of the Core Services computer.
- Click OK.
Ports 1621, 1622, and 1626 must be open to communicate through the firewall.