My Help/Systems' Robot Job Scheduler jobs are not running. (NETIQKB48336)

Document ID:7748336
Creation Date:02-Feb-2007
Modified Date:08-Oct-2007
- Micro Focus Products:
  Security Solutions for iSeries

Resolution

fact
VigilEnt Security Agent for iSeries

fact
VigilEnt Security Agent for iSeries 7.5

symptom
My Help/Systems' Robot Job Scheduler jobs are not running.

symptom
Help/Systems' Robot Job Scheduler scheduled jobs are being held and not released.

cause
The VSA for iSeries installation process holds and does not release jobs unrelated to the NetIQ product. The VSA for iSeries upgrade and uninstallation processes hold and do not release both NetIQ jobs and jobs unrelated to the NetIQ product.

fix

This is a known issue that is resolved in the next product release. After installing, upgrading, or uninstalling the VSA for iSeries product, release the Help/Systems' Robot jobs manually.

Additional Information

Formerly known as NETIQKB48336