Resolution
fact
PC Anywhere 10.5
fact
Security Manager 5.X
fact
Security Manager 4.X
symptom
After installing PC Anywhere, the user interface is not working.
symptom
Unable to launch the GUI from a remote machine with PC Anywhere installed.
symptom
Cannot run the Monitor Console.
cause
fix
PC Anywhere 10.5
fact
Security Manager 5.X
fact
Security Manager 4.X
symptom
After installing PC Anywhere, the user interface is not working.
symptom
Unable to launch the GUI from a remote machine with PC Anywhere installed.
symptom
Cannot run the Monitor Console.
cause
PC Anywhere disabled Distributed COM on the console computer.
fix
To enable Distributed COM on the console machine:
- Open the Component Services Snap-In.
- Expand Component Services > Computers.
- Right-click My Computer.
- Select Properties.
- Select Enable distributed COM on this computer in Default Properties.
Additional Information
Formerly known as NETIQKB48300