Resolution
fact
NetIQ Vulnerability Manager 5.0
fact
NetIQ Vulnerability Manager 5.5
symptom
AutoSync stops unexpectedly when I check for updates.
symptom
AutoSync hangs when I check for updates.
cause
The proxy Internet server setting for the proxy type is incorrect.
fix
NetIQ Vulnerability Manager 5.0
fact
NetIQ Vulnerability Manager 5.5
symptom
AutoSync stops unexpectedly when I check for updates.
symptom
AutoSync hangs when I check for updates.
cause
The proxy Internet server setting for the proxy type is incorrect.
fix
To change the Proxy Type setting:
- On the Tools menu, click AutoSyncWizard.
- Click Settings.
- Expand Proxy server.
- Select the Proxy Type to match your network configuration. For example, if the Proxy Type is set to SOCKS then change it to HTTP.
- Click OK.
- Check for AutoSync updates to test your new Proxy Type setting.
- On the Tools menu, click AutoSync Wizard.
- Click Check for Updates.
Additional Information
Formerly known as NETIQKB48073