Directory and Resource Administrator does not delete home directories if the directory contains read (NETIQKB47554)

fact
Directory and Resource Administrator 7.0 SP1

symptom
Directory and Resource Administrator does not delete home directories if the directory contains read-only files.

symptom
Directory and Resource Administrator does not delete home directories containing read-only files during a user delete operation if the home directory delete policy is enabled. 

cause
The Administration server is not coded to delete read-only files. 

fix

This issue is addressed in NetIQ Directory and Resource Administrator and Exchange Administrator version 7.5 Hotfix 46959.

This hotfix addresses an issue with how DRA handles the deletion of user home directories when deleting user accounts. If a home directory contains read-only files or folders, DRA does not delete those files or folders and does not delete the home directory.  This hotfix resolves this issue by removing the read-only attributes on any files or folders in the home directory for the deleted user account.  Then, DRA deletes these files or folders along with the home directory.

Note: This Hotfix requires DRA version 7.0 SP1.

To download and install this hotfix, perform the following steps on each Administration server computer:

1. Stop the NetIQ Administration service.
2. Run the   DRA70001_Hotfix47544.msi file.
3. In the Windows registry, add a new DWORD value called DeleteReadOnlyFiles to the HKEY_LOCAL_MACHINE\SOFTWARE\Mission Critical Software\OnePoint\Administration\Data\Modules\Policy\Trigger registry key.  Set the value to 1.
4. Start the NetIQ Administration service.

This hotfix modifies the McsHomeShareTriggers.dll file on the Administration server computer. By default, this file is located in the Program Files\NetIQ\DRA folder.

For more information, please contact NetIQ Technical Support at www.netiq.com/support .

note
WARNING
Implementation of this hotfix requires making edits to your Windows Registry.  Be careful when editing your Windows Registry. If there is an error in your Registry, your computer may become nonfunctional. If an error occurs, you can restore the Registry to its state when you last successfully started your computer. For more information, see the Help for the Windows Registry Editor.

Formerly known as NETIQKB47554